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Integrating Loadster with Opsgenie

Opsgenie is a modern incident management tool for operating always-on services. It’s a popular way to receive alerts of downtime and other incidents, escalate or assign them to the right people, and improve your time to issue resolution.

Loadster can automatically create an Opsgenie incident for you when monitoring detects a problem.

How It Works

Whenever one of your Loadster monitors fails, Loadster will create an incident in Opsgenie within seconds. Opsgenie then routes the incident to whoever’s on call, so you can investigate and resolve it right away.

When the same monitor recovers, because you fixed the problem or the site came back up on its own, Loadster will update the incident in Opsgenie to mark it as recovered.

With automatic incident creation and escalation, you’ll save valuable minutes and achieve better site reliability and uptime.

What You’ll Need

All you need is an Opsgenie account and a Loadster account.

You’ll want to create at least one Loadster monitor if you haven’t already, so Loadster will have something to report to Opsgenie. If you haven’t done that, set up a monitor.

Enabling the Integration

Setting up Loadster to talk to Opsgenie is quick and only needs to be done once. There are two ways to do it, and they are slightly different depending on whether you want to route incidents to a specific Opsgenie team, or to everyone in your organization.

To route incidents to a specific Opsgenie team:

  1. In Opsgenie, create a team or choose an existing one, and go to the Integrations section for that team. Click the Add integration button.
  2. Select API as the integration type.
  3. Opsgenie will generate an API Key for this team integration. Copy it to your clipboard. Then submit the form.
  4. In Loadster, go to the Integrations section of your dashboard.
  5. Find the Opsgenie section and click Enable Opsgenie.
  6. Loadster will prompt you for the API Key that you recently created in Opsgenie. Enter it and save to enable the integration.

To route incidents to your general Opsgenie account:

  1. In Opsgenie, go to the global Settings page and navigate to the section called Integration list.
  2. Select API as the integration type.
  3. Opsgenie will generate an API Key for your account. Copy it to your clipboard. Then submit the form.
  4. In Loadster, go to the Integrations section of your dashboard.
  5. Find the Opsgenie section and click Enable Opsgenie.
  6. Loadster will prompt you for the API Key that you recently created in Opsgenie. Enter it and save to enable the integration.

Now that the Opsgenie integration is enabled, Loadster will create incidents in Opsgenie whenever a monitor fails or recovers.

Getting Help

This integration is supported by the Loadster team. We want you to get the most out of it! If you have trouble or see ways to improve it, please let us know at help@loadster.app and we’ll be glad to assist.