Legal
The following agreements relate to your use of Loadster's website and services.
- Loadster Terms of Use
- Loadster Website Terms and Conditions
- Privacy & GDPR
- Data Processing Agreement
- Data Sub-Processors
- Information Security Policy
- Vulnerability Disclosure Policy
If you have any questions regarding these agreements, or how your personal data may be collected or used by the Loadster website, applications, and services, please reach out to us at info@loadster.app.
Legal FAQs
Q: Who can I contact with questions about privacy, GDPR, and how Loadster handles my personal data?
A: Please review the Privacy & GDPR policies, and then email privacy@loadster.app if you still have questions. As a software load testing tool, Loadster requires very little personal data to operate. We are not in the business of monetizing anyone's personal data. That said, you should never share data with us that you don't want us to have. If you no longer need your Loadster account and would like to delete it, you can do so by visiting the Account page.
Q: Is it possible to modify the Loadster Terms of Use or get custom terms?
A: Due to the considerable time and expense in obtaining legal counsel to review proposed customizations to the Loadster Terms of Use and other agreements, we can only consider custom terms in the case of large annual plans and enterprise contracts. If you're considering purchasing such a plan and have questions about the agreements, please get in touch with sales@loadster.app.
Q: Where is Loadster based?
Loadster, Inc. is a Delaware corporation based in the USA. Our operating address is:
Loadster, Inc.2390 E Camelback Road Suite 130
Phoenix, AZ 85016 USA
If you're a customer and would like to obtain a W-9 form, please email help@loadster.app.